Chad is a seasoned Demand Response Executive at Spare with over 20 years of experience in transportation operations, planning and innovation, primarily focused on enhancing mobility services in Austin, Texas. He made significant strides at CapMetro, where he held several key roles including Vice President of Demand Response and Innovative Mobility and Director of Paratransit. During his tenure he launched groundbreaking on-demand microtransit services, transitioned the ADA paratransit operations and eligibility systems over to Spare, and led major improvements in ADA-compliant paratransit services, greatly enhancing accessibility and reliability for passengers with disabilities.