Award-winning rider app passengers actually want to use
The ultimate app that’s built with accessibility and user-centricity top-of-mind.
Innovative mobility that enhances rider experiences
15M+
Spare powered rides
97%
Rider satisfaction ratings
55%
App bookings (all-time)
Modern rider apps that give back the gift of time, and more
- Power to your ridersEmpower riders with everything they need to reserve, track and monitor their upcoming microtransit or paratransit trip in real time.
- Less waiting around
No more being on the lookout waiting for their next ride – say hello to a delightful, modern rider experience.
Why it matters
Over 60% of riders report difficulties in booking microtransit or paratransit services due to complex and outdated interfaces.
Surveys indicate that 75% of riders are more likely to use a service that provides real-time updates and easy booking options.
The Impact
Efficient rider app solutions can lead to a 40% increase in usage of microtransit and paratransit services
Commuter satisfaction significantly improves, with a 35% increase in positive feedback from users of well-designed apps
Managing your transit system has never been easier
Make spontaneous travel a reality
Empower riders to travel from point A to B on their terms. Spare’s white-labeled Rider app lets them easily track vehicle locations, view estimated arrival times, and plan their journeys with the ability to book, modify, or cancel rides effortlessly.
Tested for accessibility and usability
Designed with all users in mind, including those with disabilities. The interface is intuitive and easy to navigate, ensuring that everyone can book rides with ease.
Plays well with others
Designed to be fully compatible with other modes – underscoring the significance of seamless, integrated mobility solutions.
An informed rider is a happy rider
Let your riders sit back, relax and time their driver meetups perfectly, eliminating early waiting. Our robust rider communication features ensures messages are received in the right language and channel, keeping no shows and cancellations at a minimum.
Offer more ways to pay
Spare’s complete payments solution ensures secure and hassle-free transactions via our rider app. Enable riders to load up their digital wallets or pay for a single ticket across fixed route and on-demand effortlessly.
Let riders manage trips their way
Spare Rider Web — the web-based counter-part to the Spare Rider app. Perfect for riders who prefer to book trips on their computers or don't have access to a smartphone.
PSTA boosts rider app usage upon launch of Mobility on Demand service
Pinellas Suncoast Transit Authority in Florida has significantly enhanced its transit services with the Spare Rider app and Mobility on Demand service, boosting app usage by 147%. This initiative has reduced call times to their call center, demonstrating efficient resource utilization and improving service delivery.
%20(1)%201.png)
95% Rider Satisfaction Rating
Riders of PSTA enjoy same-day paratransit service for Access-eligible riders, providing a new level of flexibility and spur-of-the-moment trips.
Award-winning Rider App
CapMetro is awarded "Best Application Serving the Public" for their innovative launch of Spare Rider for the Access community.
94% Rider Satisfaction Rating
Citibus' Spare-powered service has helped open up transit to the underserved, resulting in high rider satisfaction.
Set up an entire on-demand bus operation in seconds
A feature-rich operational suite
Passengers are spending less time riding the bus and enjoying the benefit of tracking the bus before its arrival.
If a passenger uses the mobile app, they get their ride dispatched 100% of the time and are picked up with more than 95% on time performance with our systems!