FOR RIDERS

Award-winning transit app riders love and agencies trust

Spare Rider makes booking, tracking, and paying for trips easy—all from one user-friendly mobile app.

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Spare's impact

Rethink how your riders move

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21M+

Spare powered rides

97%

Rider satisfaction ratings

55%

App bookings (all-time)

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Managing your transit system has never been easier

  • One app for every rider journey
    All your services in one easy-to-use app. Riders can book, track, and pay across modes—no matter how they travel.
  • Reduce calls, increase trip completion rates
    Keep riders informed with real-time updates—no call center needed. Spare One simplifies trip planning and payments across modes, even as demand scales.

Why it matters

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More than 60% of riders say they prefer booking transit via an all-in-one mobile app.


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81% of riders prefer apps that give real-time service and trip updates.

The Impact

Agencies have seen ridership increase by up to 40% with a dedicated app.


Rider satisfaction rates go up by 35% with easy-to-use transit apps.

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Everything your riders need, in one flexible app

Make spontaneous travel a reality

Empower riders to travel their way. Spare’s white-labeled Rider app provides clear vehicle tracking, accurate arrival times, and flexible bookings—making spontaneous trips easy.

Accessibility-first design

Built for everyone, including riders with disabilities. The intuitive, user-friendly interface ensures booking a ride is always straightforward.

Multimodal coordination that just works

With tools like Spare One, agencies can connect fixed-route, paratransit, and on-demand services in one connected journey.

Designed for compatibility with your mobility ecosystem, Spare One syncs multiple transit modes—reducing rider confusion and eliminating missed connections.

Keep riders informed and engaged

Send instant updates directly to riders, reducing cancellations and missed rides. Communication stays clear, timely, and multilingual.

Flexible, secure payments

With Spare’s integrated payment solutions, riders easily manage fares through digital wallets or single-ticket payments, tailored to your service.

Offer more ways for riders to manage their trips

Spare Rider Web is the web-based counter-part to the Spare Rider app. Perfect for riders who prefer to book trips on their computers or don't have access to a smartphone.

PSTA boosts rider app usage upon launch of Mobility on Demand service

Pinellas Suncoast Transit Authority in Florida has significantly enhanced its transit services with the Spare Rider app and Mobility on Demand service, boosting app usage by 147%. This initiative has reduced call times to their call center, demonstrating efficient resource utilization and improving service delivery.

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95% Rider Satisfaction Rating

Riders of PSTA enjoy same-day paratransit service for Access-eligible riders, providing a new level of flexibility and spur-of-the-moment trips.

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Award-winning Rider App

CapMetro is awarded "Best Application Serving the Public" for their innovative launch of Spare Rider for the Access community.

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94% Rider Satisfaction Rating

Citibus' Spare-powered service has helped open up transit to the underserved, resulting in high rider satisfaction.

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Set up an entire on-demand bus operation in seconds

FEATURES

A feature-rich operational suite

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Passengers are spending less time riding the bus and enjoying the benefit of tracking the bus before its arrival.

If a passenger uses the mobile app, they get their ride dispatched 100% of the time and are picked up with more than 95% on time performance with our systems!

Mike Spicer,
Transit Manager at Medicine Hat Transit