Riders Book Their Own Trips. Your Team Takes Fewer Calls.
Riders plan, book, track and pay for every trip in your branded app or on your website. Fewer status calls, fewer missed pickups, more riders who come back.
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Rethink how your riders move
35M+
Spare powered rides
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97%
Rider satisfaction
55%
App bookings (all-time)
Give riders one place to plan every trip
- One app for every rider journeyAll your services in one app. Riders book, track and pay across modes, however they travel.
- Fewer Calls, More Completed Trips.
Real-time updates answer "where's my ride?" before riders pick up the phone. Spare One handles trip planning and payments across modes as demand grows.
Why it matters
More than 60% of riders say they prefer booking transit via an all-in-one mobile app.
81% of riders prefer apps that give real-time service and trip updates.
The Impact
Agencies have seen ridership increase by up to 40% with a dedicated app.
Rider satisfaction rates go up by 35% with easy-to-use transit apps.
Everything your riders need, in one flexible app
Make spontaneous travel a reality
Let riders travel their way. Your branded Rider App shows where the vehicle is, accurate arrival times and flexible booking, so last-minute trips are easy.
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Multimodal coordination that just works
With tools like Spare One, agencies can connect fixed-route, paratransit, and on-demand services in one connected journey.Designed for compatibility with your mobility ecosystem, Spare One syncs multiple transit modes—reducing rider confusion and eliminating missed connections.
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PSTA boosts rider app usage upon launch of Mobility on Demand service
Pinellas Suncoast Transit Authority in Florida has significantly enhanced its transit services with the Spare Rider app and Mobility on Demand service, boosting app usage by 147%. This initiative has reduced call times to their call center, demonstrating efficient resource utilization and improving service delivery.
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95% Rider Satisfaction Rating
Riders of PSTA enjoy same-day paratransit service for Access-eligible riders, providing a new level of flexibility and spur-of-the-moment trips.
Award-winning Rider App
CapMetro is awarded "Best Application Serving the Public" for their innovative launch of Spare Rider for the Access community.
94% Rider Satisfaction Rating
Citibus' Spare-powered service has helped open up transit to the underserved, resulting in high rider satisfaction.
Set up an entire on-demand bus operation in seconds
A feature-rich operational suite
Passengers are spending less time riding the bus and enjoying the benefit of tracking the bus before its arrival.
If a passenger uses the mobile app, they get their ride dispatched 100% of the time and are picked up with more than 95% on time performance with our systems!