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Paratransit

When policy meets cutting-edge paratransit technology

Everything your transit team needs to enhance paratransit, ensuring high on-time performance, automation that saves time, and improved satisfaction for modern day riders.

Ready to give Spare Paratransit a try?
Request a demo

We’re already driving real results with leaders in the transit industry

See all customers

PSTA reaches 95% on-time performance, boosts rider satisfaction with a new modern app and more.

See how PSTA continues to push the boundaries of innovation of traditional paratransit services with a technology partner to transform the rider and operator experience.

Read the customer story
WHY SPARE FOR PARATRANSIT?

How we do paratransit differently

Centralize brokered trips in a unified platform

To meet demand, up to 70% of paratransit trips today are brokered to third-parties. Unify trips, regardless of the provider, in one platform.
See Spare Open Fleets

A routing engine built to surpass expectations

Spare Engine–the beating heart behind our algorithm–balances the delicate dance between on-time performance and productivity to deliver unparalleled operational results.
See those results

World-class customer service 

We are a team who truly believes the potential of transportation goes well beyond what we see today – and it begins with improving paratransit.
See how we show up
BY THE NUMBERS

Enterprise-grade security, scalable and flexibility

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99.99% Available up-time
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90% On-time performance across paratransit
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200+ Transit partners and growing
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How Spare helps

End-to-end paratransit platform ecosystem

Spare's multi-platform foundation ensures that investments not only address immediate challenges but also strengthen the entire ecosystem, benefiting various functionalities and offering more than just point solutions.

See Spare Platform overview

Rider-centric booking interfaces

Empower paratransit riders to plan, book, and pay for trips easily, whether through call-in services or self-serve digital tools.

See Spare Rider App

Operations-first approach

Achieve real-time visibility and control, enhanced by a superior routing and optimization engine that improves on-time performance and productivity beyond leading competitors.

Learn about Spare Operations
PRODUCT SHOWCASE

Tools designed from the ground up for your operational needs

The new way to manage paratransit eligibility

Digitize applications and customer records using AI, streamline the eligibility process, and keep all stakeholders informed.

Learn more about Spare Eligibility

Boost travel spontaneity & freedom

Transform lives of your paratransit riders by introducing a whole new way to book and track their trips.

Learn more about Spare Rider App

Mission control center for transit teams

Proactively run operations that guarantees each trip, prioritizes compliance, and keeps on-time performance high.

Learn more about Spare Operations

Dynamic, all in-one driver experience

Deploy turn-by-turn navigation that guides your operators intuitively and safely.

Learn more about Spare Driver App

Routing and scheduling on autopilot

Modernize your vehicle routing with continuous dynamic optimization.

Learn more about Spare Engine

Effortlessly handle call volumes

Elevate rider experiences with gen AI to ensure every call is answered.

Learn more about Spare Call Center
CUSTOMER STORIES

See how the world’s transit organizations use Spare Platform to operate paratransit

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empowering your team

Strengthening your team with our tools

Dispatcher

Empower dispatchers with real-time fleet visibility and a comprehensive command center to ensure efficient service.

Spare for dispatchers

Reservationist

Streamline bookings and automate eligibility checks to greatly enhance the reservation experience for riders and staff alike.

Spare for reservationists

Scheduler

Optimize real-time schedules with dynamic tools to improve service reliability and boost rider satisfaction.

Spare for schedulers

Service Planner

Design adaptable, data-driven transit solutions that enhance service reliability and serve underserved areas.

Spare for planners

Join the world’s advanced and forward thinking agencies building the future of paratransit

Request a demo

When you're working with ADA customers, you're working with the more vulnerable folks in the community—older adults who deserve the best possible care. They deserve everything everyone else does. So, making sure we focus on their needs and do right by them is crucial to how we approach everything. We went out on a limb when we decided to move to the Spare system, but it was the right decision.

Chad Ballentine
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Former VP Demand Response and Innovative Mobility, CapMetro

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