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CapMetro improves paratransit reliability and efficiency with Spare
CapMetro needed greater visibility into daily paratransit operations to reduce service disruptions and improve reliability. By co-designing tools like the Watch List with Spare, the agency gained real-time oversight, stronger compliance, and measurable improvements in service delivery.
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From the blog
Spare recognizes the importance of partnering with and listening to transit professionals to make improvements and to develop new features and enhancements. In Austin, they have met with drivers, dispatchers, customers, schedulers, and management and we are seeing excellent results.
—
Art Jackson
,
Vice President of Demand Response CapMetro