Hundreds of service launches and counting
CUSTOMERS ACROSS THE GLOBE
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THE LATEST
How Spare Rebuilt Paratransit Reliability at CATS
Charlotte Area Transit System (CATS) cut unassigned ADA paratransit trips by more than 95% after moving its Special Transportation Service to Spare. See how real-time paratransit scheduling software transformed dispatch, driver communication, and on-time performance in one of America's fastest-growing cities.
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“Once we unified dedicated vehicles and TNCs on a single platform, the experience changed immediately for riders. They could see their trip in real time, understand their fare, and know what to expect. From a staff perspective, it eliminated confusion and allowed us to focus on service instead of troubleshooting.”
—
Owen Albrecht
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Paratransit Manager, City of Alexandria