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Citibus Expands Access Through Flexible Commingled Transit
Citibus in Lubbock, Texas modernized its transit network by commingling microtransit and paratransit into a single shared fleet. Powered by Spare’s platform, vehicles are dynamically routed to serve both ADA and on-demand riders, improving efficiency and expanding access across the city. Today, Citibus delivers hundreds of daily trips with strong OTP and greater mobility for the community.
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“Once we unified dedicated vehicles and TNCs on a single platform, the experience changed immediately for riders. They could see their trip in real time, understand their fare, and know what to expect. From a staff perspective, it eliminated confusion and allowed us to focus on service instead of troubleshooting.”
—
Owen Albrecht
,
Paratransit Manager, City of Alexandria