Elevate every journey with precision and care
Streamline bookings and empower frontline agents, ensuring reliable paratransit and microtransit operations and high rider satisfaction.
How Spare elevates the reservationist experience
Effortless booking experience
Spare’s call center booking makes reservations seamless. Our platform auto-fills frequent locations, suggests alternate times if needed, and automatically secures the best fit. Coupled with flexible payment options, it guarantees a smooth, stress-free experience for every ride.
Hassle-free eligibility enforcement
Automatically enforce the rider’s eligibility at booking. Spare enforces unconditional, temporary, visitor and conditional eligibility criteria, ensuring compliance with standards and exceptional service for the riders that need it most.
Enhance customer service with AI
Spare’s reservationist copilot summarizes the key events and KPIs like OTP for each rider. This enables reservationists to quickly address rider needs and personalize service, reducing call times and boosting satisfaction.
Guaranteed ride fulfillment
Rest assured that promised OTP windows will never change and every ride will be fulfilled, even if trip matching occurs later, allowing agents to strengthen trust and customer loyalty.
Don't take our word for it. See how our customers use our booking agent tools
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Cheyenne Transit Program connects urban and rural as rider demand increases
Assessing rider behavior on the Spare platform, CTP implemented a “checkpoint” route operating stop by stop. The existing commingled on demand service will be adapted to serve as a first mile last mile solution for the new checkpoint service.
Features custom made for reservationists
Hear from reservationists using Spare today
“Spare means independence. It has made Yolanda feel like a "whole new person" again after launching with Spare. She can now independently handle the entire booking process.”
