COMPREHENSIVE OPERATION CENTER

The mission control center for transit teams

Effortlessly oversee your fleets with real-time visibility and instant data access. Optimize routes, manage dispatch, and respond quickly to changes with control — all from a single, intuitive platform.

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Spare's impact

Innovative mobility that enhances rider experiences

97%

Rider satisfaction ratings

90%

On-time performance in paratransit

10 minute

Average rider wait time

Seamless dispatch monitoring and control at your fingertips

  • Real-time monitoring
    Effortlessly oversee your fleet with real-time fleet visibility, instant data access, and ability to manage dynamic changes.
  • Full dispatch control
    Enhance efficiency and rider satisfaction with seamless, responsive control — when you need it.

Why it matters

Transit agencies using modern operational technology have reported up to a 35% increase in operational efficiency, streamlining processes such as scheduling, dispatch, and real-time adjustments.


Agencies leveraging modern operations technology experience a 25% reduction in missed trips, significantly improving service reliability and rider satisfaction.

The Impact

Agencies investing in modern operational systems typically see a 20-30% reduction in operational costs through improved resource allocation, automation, and optimized routing.


Modernizing paratransit and microtransit operations leads to a 40% improvement in rider satisfaction, thanks to more reliable service, reduced wait times, and enhanced accessibility.

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How Spare helps

Tap into limitless flexibility and adaptability

No two transit services are alike. So skip the complexities of legacy technology and manage a system that can keep up with real-time, dynamic changes—self-serve or with customer support.

Learn more about service planning tools

Deliver experiences riders won't forget

Booking agents play a crucial role as your agency's frontlines. Simplify their daily tasks by supercharging their ability with innovative tech, ensuring unforgettable experiences and boosting ridership.

Learn more about reservationist tools

Bring efficiency to a whole new level

Transition from reactive to proactive. Spare's modern operational center streamlines service deployment and management, reducing time and resources for efficient and focused operations.

Learn more about dispatcher tools

Reporting made simple

Effortlessly access KPIs on the go. Spare provides all the metrics you need at a glance, simplifying management tasks and making NTD reporting seamless.

Learn more about data analyst tools

Make your staffing count

Tap into the power of continuous dynamic optimization in re-purposing scheduling teams to activities that will have higher customer impact — crucial for running and scaling up efficient, customer-centric paratransit services.

Learn more about scheduling tools

Set up an entire on-demand bus operation in seconds

95% Rider Satisfaction Rating

Riders of PSTA enjoy same-day paratransit service for Access-eligible riders, providing a new level of flexibility and spur-of-the-moment trips.

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Award-winning Rider App

CapMetro is awarded "Best Application Serving the Public" for their innovative launch of Spare Rider for the Access community.

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94% Rider Satisfaction Rating

Citibus' Spare-powered service has helped open up transit to the underserved, resulting in high rider satisfaction.

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FEATURES

A feature-rich operational suite

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Spare represents a leap forward in user experience for PSTA.

Its clean design makes it easy and intuitive to use. PSTA staff have full visibility into the live status of nearly all of the trips running, which makes it easy to monitor service and address issues as they arise. The app's introduction gives riders more control and independence over their rides by enabling them to easily plan, book, monitor, and pay for trips within the app. It's these kinds of innovations that truly get us excited.

Bonnie Epstein,
Director of Mobility Services at Pinellas Suncoast Transit Authority