AI built for the way transit actually runs
Answer rider requests, automate agency workflows, and get insights from live
operational data — without stitching together separate tools.
Spare AI brings governed AI
into daily transit workflows
GENERIC AI
AI without service context
AI-enabled tools can support isolated tasks, but they do not share the full picture across riders, trips, vehicles, assets, dispatch, communications, and service rules.
- No access to live dispatch, rider records, or fleet stat
- Manual handoffs when AI can't complete the task
- More reconciliation, not less
SPARE'S AI-NATIVE UNIFIED PLATFORM
AI built into the operation
Spare AI works across the platform agencies use to manage rider support, paratransit, fixed route, dispatch, assets, communications, and reporting, with agency-defined rules and staff oversight built in.
- Riders, trips, vehicles, incidents, work orders — one system
- Takes action, not just generates responses
- Escalates to staff only when human judgment is needed
Your team stays in control. Always.
Transit moves people who depend on it. Spare AI gives staff the context, controls, and auditability they need to use AI with confidence.
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AI Applications Across Transit Operations
Expanding staff capacity across key transit functions with Spare AI
RIDER SUPPORT
24/7 support across phone and SMS
Spare AI Voice and Chat help riders book trips, cancel rides, check ETAs, confirm eligibility, and get answers across phone and SMS — no app download or login required. Complex conversations are escalated to staff with full context included.
SCHEDULING AND DISPATCH
Real-time optimization for
every service model
Spare Engine continuously re-optimizes schedules as conditions change — from late drivers and cancellations to same-day bookings and live traffic. It supports the complexity of paratransit, microtransit and, fixed-route operations.
OPERATIONAL INTELLIGENCE
Faster answers from live
operational data
Scout and Spare Resolve help staff move faster from question to action. Teams can ask natural-language questions, generate reports, surface risks, and manage rider complaints or ADA grievances with live context from across the operation.
FLEET AND MAINTENANCE
Proactive maintenance before
issues disrupt service
Spare EAM helps maintenance teams move from reactive repairs to proactive fleet and asset management. AI-powered workflows help teams spot issues earlier, enforce inspections, and create work orders before problems impact service.
Better service for riders.
Proof from agencies today.
Auburn handled over
5000 calls with AI Voice
With AI Voice in place, your call center operates differently. Agencies are already seeing measurable results.
More ways to put AI to work.
Field notes, customer stories, and product deep-dives on AI inside transit operations.
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See Spare AI
in action
We'll walk you through the workflows most relevant to your agency — from rider support to dispatch, analytics, fleet, and reporting. Fill out the form to get in touch.