September 4, 2024

Cultivating better transit together

Quinn Kliman
VP, Customer Success

Think of a garden. At Spare, we see creating better transit as cultivating a garden. Each partnership with a transit agency is a seed planted with care. We nurture these partnerships with shared vision and tailored strategies, ensuring that, over time, they flourish into sustainable transit solutions that benefit every rider. Just as a well-tended garden thrives, our collaborations grow stronger, bringing lasting success and better transit to communities everywhere.

Understanding Your Specific Needs

From the outset, we focus on understanding the specific needs and goals of each agency we work with. This begins with listening—really getting to know your team, your community, and the unique dynamics of your service area. By developing this deep understanding, we craft solutions that directly address your challenges and enhance your services, whether it’s launching flexible microtransit options or modernizing paratransit systems. Our aim is to create practical, innovative strategies that boost service quality and increase rider satisfaction.

Comprehensive Support Every Step of the Way

Our commitment to partnership extends well beyond initial planning. We’re there when you need us most, offering comprehensive support from on-site training and hands-on workshops to real-time problem-solving. This hands-on approach is exemplified in our “Hackathons” and “Launchathons,” where we collaborate directly with your team to develop and implement effective strategies on the ground. These dynamic sessions encourage creative solutions and ensure a smooth rollout of new services.

Meticulous Preparation for Reliable Service Delivery

Our experience, drawn from working in over 100 cities, allows us to foresee challenges and navigate complexities, ensuring every detail—from data migration to staff training—is handled meticulously. This preparation helps agencies deliver reliable, high-quality services from day one. But our support doesn’t stop at launch; we continue to adapt and refine strategies to meet evolving needs and ensure long-term success.

A Commitment to Growth and Success

At Spare, we’re more than just a technology provider; we’re a partner committed to your success. Like a gardener tending to a thriving garden, we’re here to help your transit services grow and adapt to meet the needs of your community. Together, we can cultivate better, more efficient transit solutions that serve everyone. Let's work side by side to make a real difference, planting the seeds for a brighter future in every community we serve.

Quinn Kliman
VP, Customer Success
Read more from 
Quinn Kliman

We’ve never had all departments agree that something is working before—until Spare. It’s always been a challenge to get buy-in from everyone, but with this new system, drivers, call takers, and management are all on board. The collaboration with Spare has been amazing, and we’re seeing the results every day.

Stacy Forte
,
Director of Administration and Compliance, GATRA

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