Modern ADA paratransit, made simpler
.png)
Real stories and smart upgrades from agencies improving service without starting from scratch.
Paratransit service is essential—and hard to get right. Strict ADA requirements, staff shortages, rising demand… it’s a lot to manage.
This guide shows how transit teams are cutting through the complexity with smarter tools and practical upgrades—not full system overhauls.
Inside, you’ll find:
✅ Real results from agencies like PSTA, CapMetro, and GATRA
✅ Tips to simplify workflows and improve reliability
✅ Key questions to ask when evaluating paratransit software
You’ll walk away with ideas your team can apply today—no matter your agency size or starting point.
“Once we unified dedicated vehicles and TNCs on a single platform, the experience changed immediately for riders. They could see their trip in real time, understand their fare, and know what to expect. From a staff perspective, it eliminated confusion and allowed us to focus on service instead of troubleshooting.”
