Modern ADA paratransit, made simpler
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Real stories and smart upgrades from agencies improving service without starting from scratch.
Paratransit service is essential—and hard to get right. Strict ADA requirements, staff shortages, rising demand… it’s a lot to manage.
This guide shows how transit teams are cutting through the complexity with smarter tools and practical upgrades—not full system overhauls.
Inside, you’ll find:
✅ Real results from agencies like PSTA, CapMetro, and GATRA
✅ Tips to simplify workflows and improve reliability
✅ Key questions to ask when evaluating paratransit software
You’ll walk away with ideas your team can apply today—no matter your agency size or starting point.
Having applications in Spare not only significantly streamlines our application processing, but it also allows us to more efficiently and effectively serve GATRA riders. GATRA can process applications in real time so riders can start using the service right away.
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