Modern ADA paratransit, made simpler

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Modern ADA paratransit made simpler
Summary

Real stories and smart upgrades from agencies improving service without starting from scratch.

Paratransit service is essential—and hard to get right. Strict ADA requirements, staff shortages, rising demand… it’s a lot to manage.

This guide shows how transit teams are cutting through the complexity with smarter tools and practical upgrades—not full system overhauls.

Inside, you’ll find:

✅ Real results from agencies like PSTA, CapMetro, and GATRA
✅ Tips to simplify workflows and improve reliability
✅ Key questions to ask when evaluating paratransit software

You’ll walk away with ideas your team can apply today—no matter your agency size or starting point.

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Spare recognizes the importance of partnering with and listening to transit professionals to make improvements and to develop new features and enhancements. In Austin, they have met with drivers, dispatchers, customers, schedulers, and management and we are seeing excellent results.

Art Jackson
,
Vice President of Demand Response CapMetro