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Transit agencies are facing rising expectations for flexibility, equity, and simplicity. Open Mobility provides a unified framework that brings all demand-responsive services together—ADA paratransit, microtransit, public dial-a-ride—on one interoperable platform.

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This playbook shows how agencies can improve service delivery, reduce operating costs, and stay in control as they evolve toward future-ready transit.

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In this playbook, you’ll learn how to:

• Build interoperable systems with open APIs and open data standards
• Use a single data model to manage trips, eligibility, and performance in one place
• Optimize resources while ensuring every rider has access to reliable, inclusive mobility.
• Turn compliance into a strategic advantage with real-time monitoring and automated documentation