Your call center, now handled by AI.
Spare AI Voice replaces your IVR with a natural-language agent. It verifies the rider, handles the request, and completes the action inside your scheduling system.
Every call, 24/7, in 50+ languages.
Your dispatchers are drowning in routine calls
Transit call centers spend the majority of every shift on bookings, cancellations, and ETA checks.
These calls don't require human judgment. But they eat the time of your most experienced staff, and leave riders on hold.
Natural conversation. No complex menu trees
Plain-language understanding. Riders describe a trip the way they would to a dispatcher. The AI understands.
Accent and dialect handling. Real-
One truth, from planning to ops
Power fixed route and DRT from the same source of truth.
Build true-to-life schedules
Control service hours and efficiency early
See service hours, miles, and deadhead as you build.
Right-size fleet and service in real time
Adjust vehicles and trips with full visibility into requirements.
Enforce labor rules by default
Ensure blocking and duties align with union agreements and local constraints.
Monitor and adapt your network in real-time
See your network in real time
Track vehicles, service, and riders in one view.
Optimize service across modes
Balance fixed route and DRT to improve efficiency.
Respond to disruptions faster
Detect issues early and apply updates system-wide.
No hold music. No apps. 24/7 rider support.
Generic contact center AI collects information. Spare's AI acts on it. Because AI Voice is built directly into Spare's scheduling engine, when a rider books a trip, the trip is actually booked. No middleware. No custom integration. No second step. And because it's built for demand-responsive transit from day one, paratransit compliance, secure authentication, and rider accessibility are native. Not bolted on.Spare’s driver app supports the full shift—from duties to navigation, passenger tracking, and live updates. Routes and schedules sync automatically, so drivers always have the latest information.
Run your entire network from one system
Extend what you already use for demand response to fixed route, without adding new systems.