SPARE AI

AI built for the way transit actually runs

Spare AI brings rider support, driver comms, dispatch, maintenance, planning, and reporting into one place — so every answer, action, and escalation is grounded in the same live operational data.

Get a walkthrough

Most AI tools answer questions.
Spare AI runs the operation

Bolted-on AI sits outside the systems agencies rely on, creating disconnected workflows, manual handoffs, and more operational overhead for staff.

Bolted-on AI sits outside the system

Most AI tools can draft responses, but they can't book trips, coordinate dispatch, or act on live operational data. Staff are left switching between systems and stitching workflows together manually.

  • No access to live dispatch, rider records, or fleet stat
  • Manual handoffs when AI can't complete the task
  • More reconciliation, not less

Spare AI is built into the operation

Because Spare AI runs inside the platform agencies already use, it can act on live data across riders, trips, vehicles, staff, incidents, and assets.

  • Riders, trips, vehicles, incidents, work orders — one system
  • Takes action, not just generates responses
  • Escalates to staff only when human judgment is needed

24/7 support across phone and SMS

Spare AI Voice and Chat help riders book trips, cancel rides, check ETAs, confirm eligibility, and get answers across phone and SMS — no app download or login required. Complex conversations are escalated to staff with full context included.

Learn more about AI Voice
Explore use cases
Preview
0:00
AI
Sarah
Sarah

Real-time optimization for
every service model

Spare Engine continuously re-optimizes schedules as conditions change — from late drivers and cancellations to same-day bookings and live traffic. It supports the complexity of paratransit, microtransit and, fixed-route operations.

Learn more about Spare Engine

Faster answers from live
operational data

Scout and Spare Resolve help staff move faster from question to action. Teams can ask natural-language questions, generate reports, surface risks, and manage rider complaints or ADA grievances with live context from across the operation.

Learn more about Scout

Proactive maintenance before
issues disrupt service

Spare EAM helps maintenance teams move from reactive repairs to proactive fleet and asset management. AI-powered workflows help teams spot issues earlier, enforce inspections, and create work orders before problems impact service.

Learn more about EAM
customer story

Better service for riders.
Proof from agencies today.

Auburn handled over
5000 calls with AI Voice

With AI Voice in place, your call center operates differently. Agencies are already seeing measurable results.

70%
reduction in calls to dispatch
36%
of AI call time resulted in bookings
40%
bookings come from the Rider App
Read the story

Your team stays in control. Always.

Transit moves people who depend on it. Spare AI gives staff the context, controls, and auditability they need to use AI with confidence.

Grounded in live data
Built from live operational data — your riders, your vehicles, your trips. Not generic models.
Clear and traceable
Every action is traceable and reviewable. No black-box decisions affecting your service.
Controlled by your team
Staff control rules, approvals, and escalations. Any recommendation is overridable.
Ready for reporting
Built to meet ADA, NTD, and grant reporting. Audit trails are part of how the platform works.

More ways to put AI to work.

Field notes, customer stories, and product deep-dives on AI inside transit operations.

See what your platform should be doing for you.

30 minutes with our team. We'll show you what a unified transit platform looks like running your actual service.