How North Carolina transit agencies can expand on-demand transit with this new procurement option

North Carolina transit agencies now have a simpler way to upgrade their on-demand transit services while improving coordination across providers. Spare is now an approved vendor under the NCDIT-T contract, giving agencies a faster, more flexible path to improving rider experience, reducing operational strain, and expanding mobility options.

With this contract in place, agencies can access Spare’s platform without the need for a full procurement process—making it easier to launch new on-demand services or replace legacy systems.

Solving transit challenges in North Carolina

Transit agencies across the state face familiar challenges:

• Coordinating between multiple providers and service types
• Using outdated scheduling software that limits flexibility
• Operating siloed systems that don’t work well together
• Facing long, complicated procurement processes for new solutions

This contract removes one of the biggest barriers—procurement—so agencies can move faster with technology that helps them serve more riders, more efficiently.

A simpler way to upgrade transit technology

As one of three vendors selected, Spare offers distinct advantages that set it apart. Our platform is built for agencies that need to manage multiple transit services—fixed-route, microtransit, paratransit—and want the flexibility to scale across modes and providers.

Here’s what makes Spare different:

• Multimodal integration, built in – Spare supports seamless coordination between paratransit, microtransit, fixed-route, and even first/last mile solutions. Agencies can manage multiple services in one system instead of juggling separate tools.
  
  
• Open Fleets for operational flexibility – With Spare, agencies can easily dispatch trips to third-party providers like taxis, Uber, or Lyft. This helps expand service coverage, reduce costs, or handle peak demand—without adding new vehicles or staff.
  
  
• Smarter scheduling and automation – Our real-time optimization engine uses AI to automate dispatching, improve on-time performance, and minimize deadhead.
  
  
• One platform, endless flexibility – Spare is designed to adapt to agencies of all sizes—from rural communities introducing microtransit for the first time to larger regions looking to unify services across multiple providers.

A simpler path to implementation

If your agency is looking to:

✅ Replace outdated paratransit software
✅ Expand or pilot new microtransit zones
✅ Improve cross-agency coordination and reporting
✅ Serve more riders with fewer resources

…the NCDIT-T contract provides a clear, pre-approved way to get started with Spare.

Instead of spending months navigating procurement, you can move forward now—with a platform that’s already helping agencies across North America improve service quality and efficiency.

What’s next?

For North Carolina transit agencies, this contract creates a timely opportunity to modernize transit operations with fewer roadblocks and more flexibility.

Want to learn more about what Spare can do for your agency? Reach out to our team or explore our case studies to see what’s possible.

‍